Eligibility for Returns: We accept returns on most items within 5 days of the delivery date. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. Certain products, such as personalized items, perishable goods, and clearance items, are not eligible for returns.

Return Process:

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team through [09163996324/ [email protected]] to request a return authorization.

2. Return Authorization: Once approved, you will receive a Return Authorization Number and instructions on how to return your item.

3. Ship Back: Pack the item securely, including all original packaging and documentation. Clearly write the Return Authorization Number on the package and ship it to the address provided.

Refunds and Exchanges:

1. Refunds: Upon receipt and inspection of the returned item, we will process a refund to the original payment method within 7-10 business days. Shipping fees are non-refundable.

2. Exchanges: If you wish to exchange an item, please contact our customer service team to check availability. You will need to return the original item first and place a new order for the replacement.

Return Shipping Costs:

Return shipping costs are generally the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or defective items). In such cases, we will cover the return shipping costs.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 5 days of delivery. We will provide instructions for returning the item and issue a replacement or refund as appropriate.

Non-Returnable Items:

The following items are non-returnable:

1. Personalized or customized products.

2. Perishable goods (e.g., food items).

3. Final sale or clearance items

Contact Information:

For questions or concerns about returns, please contact our customer service team at

Phone : 09163996324

Email :  [email protected]

Thank you for shopping with us!